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MITNIK Construction Machine
MITNIK has grown to become a very professional and a leadership at the industries of construction machine,because we are in order to being a customer-driven enterprise according to customers requirements, and weare strictly implement the industry quality management system, and fully implementing ISO9001 qualitymanagement system, and in 1999 passed the China quality certification center ISO9001 quality systemcertification, and then every year through supervision and audit, to maintain sustained and effective quality management system operation.
Good quality management system:
Through the IS9001-2008 quality management system certification, the design review, to set up incoming material inspection, production process tracking and ensure quality, comprehensive detection and so on a series of product quality supervision system, achieve the purpose of the all-the-way tracking of product quality, to produce high quality products with high performance.
7 S Management System To Ensure The Quality
Adhering to 7 s management system for workshop each employee to create a clean and neat and comfortable workplace and space environment, improve staff quality, the purpose of the company's overall image and the management level.
MITNIK SERVICE CONCEPT
Service is the cornerstone of the survival and development of enterprises, we offer the high-quality products, the perfect solution, and thoughtful service. With customers, sales channels, partners and suppliers sincere cooperation, for the user to provide low cost, high value-added services.
MITNIK SERVICE PURPOSE
User-centered, take user satisfaction as the only standard to measure all the work. Our principle is to provide products and services that meet or exceed customer needs and expectations. We look forward to working with you, for your service, and become you can trust and rely on a partner and become more competitive with your strong backing!
MITNIK SALES SERVICE COMMITMENT
To guide customers to choose the most suitable equipment configuration, design the best process and program.
The strict inspection before leaving the factory.
To assign professional after-sales service personnel, to the scene to guide the installation and commissioning , and training operator at site.
1.The purpose of service: fast, decisive, accurate, thoughtful and thorough;
2.The service goal: service quality to win customer satisfaction;
3.The efficiency of service: Within warranty or during warranty if the equipment failure, after receiving the notice, maintenance personnel within 24 hours will promptly respond to customer and provide solutions;
4.The principle of service: product warranty period is 12 months, during the warranty period supplier will be free to repair and replace quality causes damaged parts, warranty parts damaged and accessories supplied only cost, caused by human factors in the demand side of equipment damage